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FAQ

Account & Privacy

How do I reset my password?
Select Forgot Password on the login screen and follow the instructions sent to your registered email address.
How do I update my account information?
Sign in to your Kronos TV account and visit your account or profile settings to update available information.
How do I delete my Kronos TV account?
You may request account deletion through the available account settings or Kronos TV's designated account-deletion process.
How does Kronos TV protect my information?
Kronos TV uses appropriate administrative and technical measures designed to protect user information. Please review the Kronos TV Privacy Policy for additional information about how information is collected, used, and protected.

Technical Support

What should I do if a video won't play?
First, check your internet connection and refresh or restart the Kronos TV app or website. You may also try updating your app, browser, or device software. If the problem continues, contact Kronos TV Support.
Why is my video buffering?
Buffering may be caused by internet speed, network congestion, device performance, or other technical factors. A stable high-speed internet connection is recommended for the best streaming experience.
What should I do if I can't log in?
Verify your email address and password. If necessary, use Forgot Password to reset your password. Contact Kronos TV Support if you continue experiencing problems.

Still Need Help?

We're here to help.
For questions regarding your account, subscriptions, creator onboarding, content distribution, advertising, partnerships, or technical support, contact Kronos TV Support through the support options available on the Kronos TV website or app. Watch. Create. Connect. Earn. Kronos TV

Partners

How can my company partner with Kronos TV?
FAQKronos TV is open to exploring partnerships with creators, content owners, studios, brands, advertisers, technology companies, schools, churches, sports organizations, and other organizations that align with the platform. answer
How can my company partner with Kronos TV?
Kronos TV is open to exploring partnerships with creators, content owners, studios, brands, advertisers, technology companies, schools, churches, sports organizations, and other organizations that align with the platform.
How can I advertise on Kronos TV?
Businesses interested in advertising, sponsorships, branded content, or other promotional opportunities can contact the Kronos TV advertising or partnership team.
How can I distribute my content through Kronos TV?
Content owners, producers, filmmakers, networks, creators, and other rights holders can contact Kronos TV to discuss distribution, licensing, and partnership opportunities.

General

What is Kronos TV
Kronos TV is a digital streaming and creator entertainment platform where viewers can discover on-demand videos, live TV, original programming, educational content, music, creator content, and more
What devices can I use to watch Kronos TV?
Kronos TV is being designed for access across supported web browsers, smartphones, tablets, smart TVs, and streaming devices. Device availability may vary as new apps and integrations are released.
Do I need an account?
Some content may be available without an account, while certain features, subscriptions, purchases, creator interactions, and personalized experiences may require you to register.

For Viewers

How do I create an account?
Select Sign Up on Kronos TV and follow the instructions to create your account.
Is Kronos TV free?
Kronos TV offer a combination of free, ad-supported, subscription, and premium content. Availability and pricing may vary depending on the content or service selected.
Will Kronos TV have an ad-free option?
Kronos TV offer subscription options that provide an ad-free or reduced-ad viewing experience for eligible content.
Can I watch live TV?
Yes. Kronos TV is designed to offer live channels and live programming in addition to on-demand content.
Can I watch Kronos TV on my phone?
Yes. Kronos TV is designed to support mobile viewing. Availability of specific mobile apps and features may depend on your device and platform.
Can I watch Kronos TV on multiple devices?
Supported accounts may be used across multiple compatible devices. Simultaneous-stream limits depend on your subscription or account type.

Creators & Influencers

Can content creators join Kronos TV?
Yes! Kronos TV welcomes eligible content creators and influencers who want to distribute their content, grow their audience, and explore opportunities to earn revenue.
What types of creators are you looking for?
We welcome creators across a wide variety of categories, including entertainment, comedy, music, food, travel, fashion, beauty, gaming, sports, health and fitness, education, lifestyle, podcasts, faith-based content, and more.
Do I need a large social media following?
No. Kronos TV is designed to provide opportunities for emerging creators as well as established creators. Your content quality, consistency, audience engagement, and fit with the platform may be considered.
How do I become a Kronos TV creator?
Complete the Kronos TV creator application and provide the requested information about yourself, your content, and your existing social media or digital presence. Approved creators will receive additional onboarding instructions.
Does it cost money to become a creator?
Any applicable creator fees, program requirements, or revenue-sharing terms will be clearly disclosed before you participate in a specific Kronos TV creator program.
Can creators upload their own videos?
Approved creators may be able to upload eligible original or properly licensed content to Kronos TV, subject to platform requirements and content guidelines.
Can creators livestream?
Kronos TV plans to support live content for eligible creators and programming partners. Live-streaming access may depend on account approval, device support, and platform requirements.

Creator Earnings

Can creators make money on Kronos TV?
Eligible creators may have opportunities to earn revenue through monetization programs available on Kronos TV.
How can creators earn money?
Depending on eligibility and available programs, monetization opportunities may include advertising revenue, subscriptions, premium or pay-per-view content, live programming, sponsorship opportunities, and other creator programs.
How much can I earn?
Earnings are guaranteed and can vary based on factors such as audience size, views, engagement, content performance, monetization method, advertising demand, and the terms of the applicable creator program.
When do creators get paid?
Payment schedules, minimum payout thresholds, payment methods, and eligibility requirements will be provided as part of the applicable creator monetization program.
Can I track my earnings?
Where available, eligible creators will have access to performance and monetization information through their creator account or dashboard.

Content & Copyright

What content can I upload?
Creators should upload content they own or have the legal right and necessary permissions to distribute.
Can I upload copyrighted music, movies, or videos?
You should not upload copyrighted material unless you own the rights or have obtained the appropriate licenses and permissions.
Does Kronos TV review creator content?
Kronos TV may review, moderate, restrict, or remove content to enforce platform policies, legal requirements, community standards, or applicable agreements.
What happens if someone uploads my content without permission?
Rights holders may contact Kronos TV through the appropriate copyright or support process to report potentially unauthorized use of their content.

Live TV & Programming Partners

Can churches broadcast on Kronos TV?
Eligible churches, ministries, and faith-based organizations may apply to distribute services, Bible studies, special events, and other approved programming through Kronos TV and participating channels.
Can schools and educational organizations participate?
Kronos TV may work with schools, educators, organizations, and educational content providers to distribute eligible programming.
Can independent filmmakers submit movies or shows?
Yes. Independent filmmakers, studios, producers, and content owners may contact Kronos TV regarding content distribution and licensing opportunities.
Can businesses sponsor content?
Kronos TV offer advertising, sponsorship, branded-content, and partnership opportunities for qualifying businesses and organizations.

Subscriptions & Payments

What subscription plans are available?
Subscription plans and pricing will be displayed on Kronos TV as they become available. Features may differ depending on the selected plan.
Does Kronos TV offer pay-per-view content?
Certain movies, live events, series, creator content, or special programming may be offered as premium or pay-per-view content.
Are purchases refundable?
Refund eligibility depends on the type of purchase, applicable Kronos TV policies, and relevant laws. Please review the terms associated with your purchase or contact support for assistance.